In 2017 more bookings for OTAs are predicted. At the same time, bookings via mobile devices are on the rise too. However, the key to success for every hotel is to get as many direct bookings as possible. The key-tool to increase the online appearance of your hotel and to trigger more direct bookings in …
Brand loyalty is both important and a challenge for the hotel industry. Offering the best service as possible and ensuring a unique and pleasant experience might still not be enough. One way to address this struggle for guest loyalty is by offering a native hotel app. Saves Time and Money But are native apps really …
New technologies are an important feature in the hospitality business. 2017 mobile check-ins and campaigns against OTAs in particular are gaining importance. In 2017 the struggle against OTAs will become more apparent. Hoteliers and entrepreneurs already emphasized the importance of direct bookings and tried to convince guests support their hotels directly. With marketing campaigns guests …
The most faithful travel companion for travelers around the world is their smartphone. Travelers use the electronic device to find discounts and activities during their trip. Therefore they use apps to have access to loyalty programs or for a mobile check-in. One important aspect of the app should be that its usage and navigation is …
Hotel guests have many different reasons for their stay and this results in a large diversity of desires. To fulfil these desires it is really important to know what your guests really care about. The difference between business and private travelers The two most important groups of guests are business and private travelers. On one …
The entrepreneur Eugen Block is fighting with an advertising campaign against OTAs and the related provision costs. The Grand Elysée in Hamburg offers a best price guarantee for guests who book their rooms via the hotel homepage. Guests and employees benefit directly from these savings. No Provision Costs, Only Direct Bookings The gestgid® Hospitality Suite …
Only Commission-Free Bookings: Do it Like Eugen Block from the Grand Elysée Hamburg Read More »
It is really important that you prepare a professional and trustful website for your guests to improve your customer relations and win new clients. Your guests draw conclusions from your website to your hotel or restaurant and let themselves get influenced a lot by their impressions of your online appearance. Design a professional and functional …
Become innovative! In the last years, leading hotel companies started to implement keyless systems that allow the guests to unlock the guest rooms by only using their smartphones – with a great success! It is not necessary anymore, to spend a long time at the front desk, waiting to receive the door card at the …
Offer your guests a keyless entrance to their rooms Read More »
This week, the worlds leader of digitization gather in Berlin at the NOAH 2016. This is your chance to meet our CEO Alexander Bauer, a pioneer in digitization. Get connected with him from June 8th to June 9th at the preeminent conference in Berlin. Get connected The NOAH Conference provides a platform for leaders of the …
NOAH 2016 – The Worlds Leaders Digital Conference | Berlin 8th – 9th June 2016 Read More »
Visit us from March 9th to March 13th at the largest tourism fair of the world, the ITB in Berlin. Get inspired by the latest trends of digitization, learn how to achieve true service excellence and how to offer your guests premium digital service. Closer to the guest What do your guests really think? How can …
ITB 2016 – The World’s Leading Travel Trade Show | Berlin March 9th – 13th 2016 Read More »
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