Can Hotel Apps Build Instant Brand Loyalty?

Brand loyalty is both important and a challenge for the hotel industry. Offering the best service as possible and ensuring a unique and pleasant experience might still not be enough. One way to address this struggle for guest loyalty is by offering a native hotel app.

Saves Time and Money

But are native apps really the best way for hotels to achieve brand loyalty? Developing a native hotel app is often expensive and time consuming.  The majority of guests will delete the app as soon as they have checked out. Or even worse, most of the guests will probably not download the app in the first place as they are staying for only a few nights.

We would like to present you an alternative to native hotel apps. The gestgid® Hospitality Suite App offers all the advantages of a native hotel app and more features on top.

Free and individual app appearance

First of all, every hotel can easily and quickly register for the gestgid®. The basic version of the app is free. After the registration hotels can design their appearance on the app however they like. As guests can book their stay directly commission costs are omitted.

Additionally, registered hotels can provide their guests with information about the hotel and also about interesting things to do outside the hotel. To facilitate the stay of the guests even more, a mobile check- in is possible.

One app for every registered hotel worldwide

Start right now with your version of the gestgid® Hospitality Suite App! Increase the brand loyalty for your hotel and make sure your guests make the most of their stay. And the best thing is that guests are less likely to delete the app after their stay. Once the app is downloaded they can use it for any registered hotel in the world.

 

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About gestgid® Hospitality Suite

The gestgid® Hospitality Suite offers hotels many advantages like direct bookings, mobile check-in, instant feedback and an individual app appearance.

Here are six reasons why you should register your hotel for the gestgid®:

1. Extend your booking channels, be more present for your guests
2. Increase your revenues through more direct bookings
3. Create a bond with your costumers – prior arrival
4. Offer more information and cross- and upselling on-site
5. Get better reviews by real-time-guest relation
6. Obtain the guest loyalty after the stay