It is really important that you prepare a professional and trustful website for your guests to improve your customer relations and win new clients. Your guests draw conclusions from your website to your hotel or restaurant and let themselves get influenced a lot by their impressions of your online appearance.
Design a professional and functional website
To improve your website, follow some tips and learn about No-go’s that will scare your guests away. The first step to make the costumer feel comfortable, is a functional and user-friendly website. The user should not get stuck in a negative way while using or reading your website. He should have the possibility to focus on your products and be excited about them.
Don’t let your website be sloppy. Your online contributions always have to be up to date so that your guests feel appreciated. Your website represents your company and work quality. Create a gallery filled with representative photos of your hotel and restaurant to elate your costumers with your website.
Guarantee a satisfactorily booking process
An unforgivable no-go is an unsecure payment and booking process, which makes you lose the trust and money of your guests. A website needs to achieve a professional, comfortable and trustful booking experience. To handle the money and data’s of your guests careless, is the easiest and fastest way to lose your costumers!
Inspirational photos and online gallery
Each guest would like to get an idea of the hotel before their trip. Therefore the website should contain the most beautiful pictures of the hotel in a gallery. Also pictures of the surroundings and the nature can give the guest a comprehensive picture. So show yourself at your best.
Offer a direct booking option
Nowadays, most websites have a direct booking option. This is especially easy and comfortable for guests, since you can carry out the operation yourself, no matter what device they are using.
Use feedback about your hotel for your advantage
Make it easy for guests to find reviews about your business. Your costumers will search for online reviews and feedback. If you give them the possibility to find feedback about your hotel on your website, you show your costumers your confidence about your service and can even influence which comments your clients will read.
The [gestgid]® combines it all
Today, guests expect an unforgettable experiences during their stay. The [gestgid]® will assist you to combine innovative technology, without neglecting the excellent personal touch. Go a step forward and offer all features of your Hotel in one app. Besides the rooms, your guests can discover all hotel departments or even the city easily with their smartphones. It’s not lengthy or expenses to elate your guests.
Become a leader in hospitality professionals.
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About BHM Media Solutions
The BHM Media Solutions GmbH designs, develops and markets media and communication solutions. In close collaboration with its clients the company implements business solutions and provides support for them. As part of the BHM GROUP the BHM Media Solutions GmbH profits from the experience and expertise of the associated companies. You can find more information about the BHM Media Solutions GmbH here www.bhmms.com.
Press contact:
Vivien Riegler
Fon.: +49 40 60942678- 0
Fax: +49 40 60942678- 9
Email: vivien.riegler@bhmgrp.com
www.bhmms.com
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